Legal

Terms of Service

Last revised August 13, 2026

These Terms govern your access to and use of Syferway, a trading journal and analytics workspace. By creating an account or using the Service, you agree to these Terms.

This document is a product/legal draft intended to be reviewed by a qualified lawyer before a production launch. It should not be treated as final legal advice.

See also our Privacy Policy and Cookie & Technology Policy.

1. About Syferway

Syferway is a software platform designed for trading journaling, review, analytics, and educational/reflection workflows. It helps you record trades, annotate decisions, track statistics, and review patterns over time.

Syferway does not execute trades, route orders, custody funds, or act as your broker. Any examples, prompts, dashboards, or educational content are provided for general informational purposes only.

2. Not financial advice; trading risk

Syferway is not a financial advisor and does not provide investment, legal, or tax advice. You are solely responsible for your trading and investing decisions, strategies, and risk management.

Trading involves substantial risk and you may lose some or all of your capital. Syferway does not guarantee any performance, profitability, or outcome.

3. Eligibility and accounts

You must provide accurate account information and maintain the security of your credentials. You are responsible for all activity that occurs under your account.

If you believe your account has been compromised, contact us promptly so we can assist with recovery and protective steps.

During a closed or limited-access release, Syferway may require Staff Access, an invitation, a supported subscription, or other eligibility checks. Test and beta features may be incomplete, change, or be withdrawn before general availability.

4. AI-assisted features

AI-assisted summaries, reviews, suggestions, and explanations are machine-generated and may be incomplete or inaccurate. They are provided for journaling, research, and educational reflection, not as authoritative financial calculations, personalized investment advice, or buy, sell, or hold recommendations.

You remain responsible for checking AI output against your records and deciding whether to use it. AI features do not place trades, control your brokerage account, change billing, or grant account privileges.

5. Subscriptions, billing, and refunds (if applicable)

Some features may require a paid subscription. Pricing and plan details are provided at checkout and/or on our Pricing page. Taxes may apply depending on your location and the processor.

Trials, renewals, and cancellation terms will be disclosed in the product flow where you start or manage a subscription. If Syferway is unavailable for extended periods or materially fails to match the paid description, you can contact support for a fair review.

Mandatory cancellation, withdrawal, conformity, and refund rights under applicable consumer law are not excluded. The final checkout disclosures, renewal rules, cancellation timing, and digital-service withdrawal wording require business and legal approval before paid public launch.

6. Your content and permissions

You retain ownership of your user-generated content, including trades, journal entries, notes, tags, attachments, support messages, AI prompts, and other data you submit (“User Content”).

To operate the Service, you grant Syferway a limited, non-exclusive license to host, store, back up, process, encrypt, display, and transmit your User Content solely to provide the features you use (for example, syncing, analytics, and exports).

7. Acceptable use

You agree not to misuse Syferway, including by attempting unauthorized access, reverse engineering where prohibited, scraping or stress-testing in a way that harms availability, uploading malicious content, or using the Service to violate applicable laws or the rights of others.

We may suspend or terminate access if we reasonably believe your use threatens security, integrity, or other users.

8. Third-party services

Syferway may integrate with third-party services (for example, authentication providers or infrastructure vendors). Your use of third-party services may be governed by their terms and policies. Syferway is not responsible for third-party services outside our control.

9. Availability and changes to the Service

We aim for reliable access, but the Service may experience interruptions, maintenance, or changes. We may add, modify, or remove features over time. Where reasonable, we will provide notice of material changes that affect paid users.

10. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Syferway disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, Syferway will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or trading opportunities.

To the extent Syferway is liable for direct damages, our aggregate liability for claims relating to the Service will not exceed the amounts you paid to Syferway for the Service in the 12 months before the event giving rise to the claim (or, if you paid nothing, a reasonable cap set by applicable law).

12. Suspension and termination

You may stop using Syferway at any time. We may suspend or terminate access as described above, or if you materially breach these Terms. After termination, certain provisions (such as intellectual property, disclaimers, and limitations of liability) may continue as needed.

13. Changes to these Terms

We may update these Terms from time to time. The “Last revised” date at the top reflects the latest version. If changes are material, we will take reasonable steps to provide notice (for example, in-app notice or email) before they take effect.

14. Contact

Questions about these Terms? Email contact@syferway.com.